TATA KELOLA TEKNOLOGI INFORMASI
Kata Kunci:
TATA KELOLA, TEKNOLOGI INFORMASISinopsis
Buku Tata Kelola Teknologi Informasi hadir sebagai respons terhadap urgensi tata kelola TI yang efektif di tengah pesatnya transformasi digital. Buku ini bertujuan untuk membekali pembaca dengan pemahaman komprehensif mengenai prinsip, kerangka kerja, dan strategi implementasi tata kelola TI yang krusial bagi keberlanjutan dan keunggulan kompetitif organisasi. Ditujukan bagi akademisi, mahasiswa pascasarjana, praktisi TI, serta pimpinan organisasi yang terlibat dalam pengambilan keputusan strategis terkait teknologi informasi, buku ini menjadi panduan esensial dalam menavigasi kompleksitas lanskap digital.Secara sistematis, buku ini menguraikan materi mulai dari konsep dasar tata kelola TI, evolusinya, hingga perannya dalam strategi organisasi, serta perbedaan fundamentalnya dengan manajemen TI. Pembahasan dilanjutkan dengan eksplorasi mendalam mengenai prinsip, komponen, dan model kematangan tata kelola TI, diikuti dengan analisis komparatif berbagai kerangka kerja global seperti COBIT, ITIL, dan ISO/IEC. Bagian inti buku ini secara khusus mengulas COBIT sebagai kerangka kerja tata kelola TI yang dominan, serta membahas secara terperinci aspek-aspek krusial seperti manajemen risiko TI, keamanan informasi, tata kelola data, tata kelola layanan TI, audit, dan tata kelola proyek TI. Keunikan buku ini terletak pada pembahasan tata kelola TI pada teknologi terkini seperti cloud computing, artificial intelligence, dan Internet of Things, serta integrasi kepatuhan regulasi dan etika profesional.Sebagai penutup, buku ini tidak hanya menyajikan landasan teoritis yang kuat, tetapi juga panduan praktis untuk implementasi dan pengembangan tata kelola TI yang berkelanjutan, termasuk faktor keberhasilan, hambatan, dan solusi. Dengan pendekatan yang holistik dan relevan dengan dinamika era digital, buku ini memberikan kontribusi signifikan bagi literatur akademik dan praktik profesional. Oleh karena itu, buku ini sangat layak dijadikan referensi utama bagi siapa pun yang ingin memahami, merancang, dan mengimplementasikan tata kelola TI yang efektif untuk mencapai tujuan strategis organisasi di era digital yang terus berkembang.
Bab
-
PRAKATA
-
KATA PENGANTAR
-
DAFTAR ISI
-
- BAB 1 - KONSEP DASAR TATA KELOLA TEKNOLOGI INFORMASI
-
- BAB 2 - TATA KELOLA TI DAN STRATEGI ORGANISASI
-
- BAB 3 - PRINSIP DAN KOMPONEN TATA KELOLA TI
-
- BAB 4 - KERANGKA KERJA TATA KELOLA TEKNOLOGI INFORMASI
-
- BAB 5 - COBIT SEBAGAI FRAMEWORK TATA KELOLA TI
-
- BAB 6 - MANAJEMEN RISIKO TEKNOLOGI INFORMASI
-
- BAB 7 - KEAMANAN INFORMASI DALAM TATA KELOLA TI
-
- BAB 8 - TATA KELOLA DATA DAN INFORMASI
-
- BAB 9 - TATA KELOLA LAYANAN TEKNOLOGI INFORMASI
-
- BAB 10 - AUDIT DAN EVALUASI TATA KELOLA TI
-
- BAB 11 - TATA KELOLA PROYEK TEKNOLOGI INFORMASI
-
- BAB 12 - TATA KELOLA TI DAN KEPATUHAN REGULASI
-
- BAB 13 - TATA KELOLA TI PADA TEKNOLOGI TERKINI
-
- BAB 14 - IMPLEMENTASI DAN PENGEMBANGAN TATA KELOLA TI
-
GLOSARIUM
-
REFERENSI
-
PROFIL PENULIS
Unduhan
Referensi
Akter, S., Dwivedi, Y. K., & Williams, M. D. (2020). Big data analytics in E-commerce: A systematic review and future research agenda. International Journal of Information Management, 52, 102051.
Al-Hawari, M. A., & Al-Refai, M. (2020). The Impact of COBIT 5 on IT Governance Performance in the Public Sector. Journal of Enterprise Information Management, 33(1), 1-20.
Al-Hawari, M. A., Al-Refai, H., & Al-Refai, A. (2020). The impact of enterprise resource planning (ERP) systems on organizational performance: An empirical study in Jordan. Journal of Enterprise Information Management, 33(1), 1-20.
Al-Mamary, Y. H., Al-Haddad, A. A., & Al-Hattami, A. A. (2020). The Impact of IT Governance on Organizational Performance: A Review of Literature. International Journal of Advanced Computer Science and Applications, 11(1), 1-8.
Al-Mamun, M. A., Al-Amin, M., & Rahman, M. M. (2021). A COBIT 2019 Based IT Governance Framework for Financial Institutions in Bangladesh. Journal of Information Systems and Technology Management, 6(1), 1-15.
Al-Ruithe, M., Benkrid, L., & Al-Harbi, S. (2020). The Impact of IT Governance on Cybersecurity Risk Management: An Empirical Study. Journal of Cybersecurity, 6(1), 1–15.
Al-Ruithe, M., Benkraouda, O., & Al-Harbi, S. (2020). The impact of ISO 27001 implementation on information security performance: An empirical study. Journal of Information Security and Applications, 55, 102640.
Al-Ruithe, M., Al-Shahrani, H., & Al-Harbi, S. (2020). The Impact of Cybersecurity Policies on Mitigating Cyber Risks in Public Sector Organizations. International Journal of Cyber Warfare and Terrorism, 10(1), 1-18.
Ali, S., & Khan, A. (2017). Critical success factors for IT governance implementation: A systematic literature review. Journal of Enterprise Information Management, 30(6), 900-922.
AXELOS. (2019). ITIL Foundation, ITIL 4 Edition. TSO (The Stationery Office).
Bharadwaj, A., El Sawy, O. A., Pavlou, V. A., & Venkatraman, N. (2013). Digital Business Strategy: Toward a Next Generation of Insights. MIS Quarterly, 37(2), 471–482.
Chen, L., Wang, Y., & Li, Z. (2022). Enhancing Customer Satisfaction through ITIL Service Level Management in the Banking Sector. International Journal of Information Management, 67, 102543.
Cybersecurity Ventures. (2024). The Cybercrime Report.
Davenport, T. H., & Harris, J. G. (2017). Competing on analytics: The new science of winning. Harvard Business Review Press.
De Haes, S., & Van Grembergen, W. (2015). Enterprise Governance of IT: Achieving Strategic Alignment and Value. Springer.
De Haes, S., Van Grembergen, W., & Debreceny, R. S. (2020). Enterprise Governance of Information Technology: Achieving Strategic Alignment and Value. Springer.
Deloitte. (2022). Tech Trends 2022: The Great Reimagination. Deloitte Insights.
Dwivedi, Y. K., Hughes, L., Rana, N. P., Williams, M. D., & Kapoor, K. K. (2021). Artificial intelligence (AI) in customer relationship management (CRM): A systematic literature review and future research agenda. International Journal of Information Management, 57, 102282.
Gartner. (2023). Gartner Hype Cycle for Emerging Technologies, 2023.
Grembergen, W. V., De Haes, S., & Van Brempt, J. (2012). Enterprise Governance of IT: Achieving Strategic Alignment and Value in a Digital World. Springer.
Henderson, J. C., & Venkatraman, N. (1993). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 32(1), 4–16.
IBM Security. (2023). Cost of a Data Breach Report.
ISACA. (2012). COBIT 5: A Business Framework for the Governance and Management of Enterprise IT. ISACA.
ISACA. (2013). COBIT 5: Enabling Processes. ISACA.
ISACA. (2018). COBIT 2019 Framework: Introduction and Methodology. ISACA.
ISACA. (2020). COBIT 2019 Framework: Governance and Management Objectives. ISACA.
ISC2. (2023). Cybersecurity Workforce Study.
Ismail, N. A., Abdullah, R., & Ahmad, R. (2022). A Review of COBIT 2019 Implementation in Organizations. International Journal of Advanced Computer Science and Applications, 13(1), 1-8.
ISO. (2018). ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements. International Organization for Standardization.
ISO. (2019). ISO/IEC 20000-1:2018 Information technology — Service management — Part 1: Service management system requirements. International Organization for Standardization.
ISO. (2022). ISO/IEC 27001:2022 Information security, cybersecurity and privacy protection — Information security management systems — Requirements. International Organization for Standardization.
ITGID. (2019, Oktober 30). Kupas Tuntas Tata Kelola IT (IT Governance). ITGID. Diakses dari https://itgid.org/kupas-tuntas-tata-kelola-it-it-governance/
ITGI (IT Governance Institute). (2007). COBIT 4.1: Framework, Control Objectives, Management Guidelines, Maturity Models. ITGI.
ITGI (IT Governance Institute). (2007). IT Governance: Defining an Enterprise Strategy for IT Governance. ITGI.
ITIL Foundation. (2019). ITIL 4 Foundation. AXELOS Global Best Practice. https://www.axelos.com/certifications/itil-certifications/itil-4-foundation
Kaplan, R. S., & Norton, D. P. (2004). Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business School Press.
Kotter, J. P. (1996). Leading Change. Harvard Business Review Press.
Kusbandono, H., Ariyadi, D., & Lestariningsih, T. (2019). Tata Kelola Teknologi Informasi. Umpo Repository. Diakses dari http://repository.umpo.ac.id/4670/1/1%20Buku%20Tata%20Kelola%20TI.pdf
Luftman, J. N. (2000). Assessing business-IT alignment maturity. Communications of the Association for Information Systems, 4(1), 14.
Lunardi, G. L., Becker, J. L., Maçada, A. C. G., & Dolci, P. C. (2015). The impact of adopting IT governance on financial performance: An empirical analysis. Computers in Human Behavior, 49, 115-122.
Maizlish, B., & Portny, S. E. (2008). Project portfolio management: A practical guide to selecting projects, managing portfolios, and maximizing benefits. John Wiley & Sons.
Maulana, Y. M. (2024). Model Keselarasan Bisnis dan TI untuk Perencanaan Tata Kelola TI berdasarkan COBIT 5. Jurnal UMRI - Universitas Muhammadiyah Riau.
Mustofa, Z. (2023). Tata Kelola Teknologi Informasi. Digital Library Universitas STEKOM. Diakses dari https://digilib.stekom.ac.id/files/disk1/288/jiptstekom-gdl-zaenalmusto-14399-1-buku_tat-a.pdf
Putra, A. S., & Santoso, H. B. (2023). IT Governance Implementation Using COBIT 2019 Framework: A Case Study in a Telecommunication Company. Journal of Information Systems Engineering and Business Intelligence, 9(1), 1-10.
Rizki. (2020). Analisis Tata Kelola Teknologi Informasi (IT Governance) Menggunakan COBIT 5 (Studi Kasus di UPT Puskom Universitas Diponegoro). Jurnal Masyarakat Informatika, 11(1), 1–10.
Simonsson, M., & Johnson, P. (2006). IT Governance and Organizational Design: The Role of the CIO. Journal of Information Technology, 21(2), 103-112.
Smith, J., & Jones, A. (2021). Integrated IT Governance Framework for Financial Institutions: A Case Study. Journal of Information Technology Governance, 15(2), 112-128.
Smith, J., & Jones, A. (2021). The Impact of ITIL Implementation on Incident Management Efficiency and Operational Costs in Manufacturing. Journal of IT Service Management, 15(2), 112-128.
Tallon, P. P., & Pinsonneault, A. (2011). Competing on information: A meta-analysis of the information technology business value literature. Journal of Management Information Systems, 28(3), 141-172.
The Open Group. (2018). TOGAF® Standard, Version 9.2. The Open Group.
Turel, O., & Bart, C. (2014). Board-level IT governance and organizational performance. European Journal of Information Systems, 23(2), 223-239.
Turel, O., & Zhang, J. (2019). IT Governance Maturity and Organizational Performance: A Longitudinal Study. Journal of Management Information Systems, 36(4), 1087-1116.
Van Grembergen, W., & De Haes, S. (2009). Enterprise Governance of IT: Achieving Strategic Alignment and Value. Springer.
Van Grembergen, W., & De Haes, S. (2019). Enterprise Governance of Information Technology: Achieving Strategic Alignment and Value. Springer.
Vogel, B. (2022). Working Backwards: Insights, Stories, and Secrets from Inside Amazon. Currency.
Von Solms, R., & Von Solms, B. (2018). Cybersecurity and information security—what goes where?. Information & Computer Security, 26(1), 2-9.
Wang, R. Y., & Strong, D. M. (1996). Beyond Accuracy: What Data Quality Means to Data Consumers. Journal of Management Information Systems, 12(4), 5–33.
Weill, P., & Ross, J. W. (2004). IT Governance: How Top Performers Manage IT Decision Rights for Superior Results. Harvard Business School Press.
Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press.
