TEORI ADMINISTRASI PUBLIK

Adger, W. N., Paavola, J., Huq, S., & Mace, M. J. (Eds.). (2006). Fairness in adaptation to climate change. MIT Press.

Afrizal. (2012). The politics of planning: A study on the Musrenbang in Indonesia. Jurnal Ilmu Sosial dan Ilmu Politik, 16(1), 1-14. https://doi.org/10.22146/jsp.12351

Agranoff, R., & McGuire, M. (2003). Collaborative public management: New strategies for local governments. Georgetown University Press.

Aguinis, H. (2019). Performance management (4th ed.). Pearson.

Allam, Z., & Dhunny, Z. A. (2019). On big data, artificial intelligence and smart cities. Cities, 89, 80-91. https://doi.org/10.1016/j.cities.2019.01.032

Anderson, J. E. (2011). Public policymaking (7th ed.). Cengage Learning.

Andrews, M., Pritchett, L., & Woolcock, M. (2017). Building state capability: Evidence, analysis, action. Oxford University Press.

Ansell, C., & Gash, A. (2008). Collaborative governance in theory and practice. Journal of Public Administration Research and Theory, 18(4), 543-571. https://doi.org/10.1093/jopart/mum032

Appleby, P. H. (1949). Policy and administration. University of Alabama Press.

Argyris, C. (1957). Personality and organization: The conflict between system and the individual. Harper & Row.

Armstrong, M., & Baron, A. (2005). Managing performance: Performance management in action. Chartered Institute of Personnel and Development.

Arnstein, S. R. (1969). A ladder of citizen participation. Journal of the American Institute of Planners, 35(4), 216-224. https://doi.org/10.1080/01944366908977225

Avolio, B. J., & Bass, B. M. (2004). Multifactor leadership questionnaire: Manual and sampler set (3rd ed.). Mind Garden.

Bachrach, P., & Baratz, M. S. (1962). Two faces of power. American Political Science Review, 56(4), 947-952. https://doi.org/10.2307/1952749

Baldwin, R., Cave, M., & Lodge, M. (2012). Understanding regulation: Theory, strategy, and practice (2nd ed.). Oxford University Press.

Bannister, F., & Connolly, R. (2014). ICT, public values and transformative government: A framework and programme for research. Government Information Quarterly, 31(1), 119-128. https://doi.org/10.1016/j.giq.2013.06.002

Barrientos, A. (2013). Social protection and poverty. Palgrave Macmillan.

Bason, C. (2018). Leading public sector innovation: Co-creating for a better society (2nd ed.). Policy Press.

Bass, B. M. (1985). Leadership and performance beyond expectations. Free Press.

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press.

Baumgartner, F. R., Berry, J. M., Hojnacki, M., Kimball, D. C., & Leech, B. L. (2009). Lobbying and policy change: Who wins, who loses, and why. University of Chicago Press.

Belton, V., & Stewart, T. J. (2002). Multiple criteria decision analysis: An integrated approach. Kluwer Academic Publishers.

Benartzi, S., Beshears, J., Milkman, K. L., Sunstein, C. R., Thaler, R. H., Shankar, M.,... & Galing, S. (2017). Should governments invest more in nudging? Psychological Science, 28(8), 1041-1055. https://doi.org/10.1177/0956797617702501

Berman, E. M., Bowman, J. S., West, J. P., & Van Wart, M. R. (2019). Human resource management in public service: Paradoxes, processes, and problems (6th ed.). Sage Publications.

Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27(3), 264-271. https://doi.org/10.1016/j.giq.2010.03.001

Binnendijk, A. (2000). Results based management in the development co-operation agencies: A review of experience. DAC Working Party on Aid Evaluation.

Bloch, C., & Bugge, M. M. (2013). Public sector innovation, From theory to measurement. Structural Change and Economic Dynamics, 27, 133-145. https://doi.org/10.1016/j.strueco.2013.06.008

Bloom, D. E., Canning, D., & Sevilla, J. (2003). The demographic dividend: A new perspective on the economic consequences of population change. Rand Corporation.

Boardman, A. E., Greenberg, D. H., Vining, A. R., & Weimer, D. L. (2018). Cost-benefit analysis: Concepts and practice (5th ed.). Cambridge University Press.

Boisjoly, R. P. (1987). Ethical decisions: Morton Thiokol and the space shuttle Challenger disaster. ASME 1987 International Computers in Engineering Conference and Exhibition. American Society of Mechanical Engineers.

Boston, J., Martin, J., Pallot, J., & Walsh, P. (1996). Public management: The New Zealand model. Oxford University Press.

Bovaird, T., & Loeffler, E. (2012). From engagement to co-production: The contribution of users and communities to outcomes and public value. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 23(4), 1119-1138. https://doi.org/10.1007/s11266-012-9309-6

Bovens, M. (2007). Analysing and assessing accountability: A conceptual framework. European Law Journal, 13(4), 447-468. https://doi.org/10.1111/j.1468-0386.2007.00378.x

Bozeman, B. (2019). Public value theory: An assessment and revision. Perspectives on Public Management and Governance, 2(2), 85-98. https://doi.org/10.1093/ppmgov/gvy018

Brabham, D. C. (2013). Crowdsourcing. MIT Press.

Bratton, M. (2020). Power politics in Zimbabwe. Lynne Rienner Publishers.

Brown, D. (2017). Life events and government. Institute for Government.

Burns, T., & Stalker, G. M. (1961). The management of innovation. Tavistock.

Cairney, P. (2016). The politics of evidence-based policymaking. Palgrave Macmillan.

Cervero, R. (2013). Bus rapid transit (BRT): An efficient and competitive transit option. Built Environment, 39(3), 299-314. https://www.jstor.org/stable/24873117

Christensen, T., & Lægreid, P. (2007). The whole-of-government approach to public sector reform. Public Administration Review, 67(6), 1059-1066. https://doi.org/10.1111/j.1540-6210.2007.00799.x

Collings, D. G., & Mellahi, K. (2009). Strategic talent management: A review and research agenda. Human Resource Management Review, 19(4), 304-313. https://doi.org/10.1016/j.hrmr.2009.04.001

Cooper, T. L. (2012). The responsible administrator: An approach to ethics for the administrative role (6th ed.). Jossey-Bass.

Crosby, M., Pattanayak, P., Verma, S., & Kalyanaraman, V. (2016). Blockchain technology: Beyond bitcoin. Applied Innovation, 2, 6-10.

Davis, K. C. (1971). Discretionary justice: A preliminary inquiry. University of Illinois Press.

Day, D. V. (2001). Leadership development: A review in context. The Leadership Quarterly, 11(4), 581-613. https://doi.org/10.1016/S1048-9843(00)00061-8

De Vries, H., Bekkers, V., & Tummers, L. (2016). Innovation in the public sector: A systematic review and future research agenda. Public Administration, 94(1), 146-166. https://doi.org/10.1111/padm.12209

Denhardt, J. V., & Denhardt, R. B. (2021). The new public service: Serving, not steering (5th ed.). M.E. Sharpe.

Desouza, K. C., & Smith, K. L. (2021). The promise and challenge of data-driven governance. Brookings Institution.

Dolowitz, D. P., & Marsh, D. (2000). Learning from abroad: The role of policy transfer in contemporary policy-making. Governance, 13(1), 5-24. https://doi.org/10.1111/0952-1895.00120

Dunn, W. N. (2018). Public policy analysis (6th ed.). Routledge.

Dwiyanto, A. (2018). Mewujudkan good governance melalui pelayanan publik. Gadjah Mada University Press.

Dye, T. R. (2017). Understanding public policy (15th ed.). Pearson.

Edwards, M. (2014). Civil society (3rd ed.). Polity Press.

Elish, M. C. (2016). The limits of predicting: A case study of the ‘hot spots’ policing algorithm. Big Data & Society, 3(1), 2053951716652848. https://doi.org/10.1177/2053951716652848

Fernandez, S., & Rainey, H. G. (2006). Managing successful organizational change in the public sector. Public Administration Review, 66(2), 168-176. https://doi.org/10.1111/j.1540-6210.2006.00570.x

Fischer, F. (2000). Citizens, experts, and the environment: The politics of local knowledge. Duke University Press.

Forman, R., Shah, S., Jeurissen, P., Jit, M., & Mossialos, E. (2020). COVID-19 vaccine challenges: What have we learned? The Lancet, 396(10262), 1616-1618. https://doi.org/10.1016/S0140-6736(20)32296-8

Fox, J. A. (2007). The uncertain relationship between transparency and accountability. Development in Practice, 17(4-5), 663-671. https://doi.org/10.1080/09614520701469955

Frederickson, H. G. (2010). Social equity and public administration: Origins, developments, and applications. M.E. Sharpe.

Frey, C. B., & Osborne, M. A. (2017). The future of employment: How susceptible are jobs to computerisation? Technological Forecasting and Social Change, 114, 254-280. https://doi.org/10.1016/j.techfore.2016.08.019

Fung, A. (2006). Varieties of participation in complex governance. Public Administration Review, 66(s1), 66-75. https://doi.org/10.1111/j.1540-6210.2006.00667.x

Fung, A. (2015). Putting the public back into governance: The challenges of citizen participation and its future. Public Administration Review, 75(4), 513-522. https://doi.org/10.1111/puar.12361

Gertler, P. J., Martinez, S., Premand, P., Rawlings, L. B., & Vermeersch, C. M. (2016). Impact evaluation in practice (2nd ed.). The World Bank.

Giffinger, R., Fertner, C., Kramar, H., Kalasek, R., Pichler-Milanović, N., & Meijers, E. (2007). Smart cities-ranking of European medium-sized cities. Vienna University of Technology.

Gil-Garcia, J. R., Pardo, T. A., & Nam, T. (2015). What is a smart city? The case of the 10 smartest cities in the world. Social Science Computer Review, 33(5), 639-657. https://doi.org/10.1177/0894439314568364

Goetz, A. M., & Jenkins, R. (2001). Hybrid forms of accountability: Citizen engagement in institutions of public-sector oversight in India. Public Management Review, 3(3), 363-383. https://doi.org/10.1080/14616670110052303

Greenleaf, R. K. (1977). Servant leadership: A journey into the nature of legitimate power and greatness. Paulist Press.

Grindle, M. S. (2017). Jobs for the boys: Patronage and the state in comparative perspective. Harvard University Press.

Haldane, V., De Foo, C., Abdalla, S. M., Jung, A. S., Tan, M., Wu, S.,... & Legido-Quigley, H. (2021). Health systems resilience in managing the COVID-19 pandemic: lessons from 28 countries. Nature Medicine, 27(6), 964-980. https://doi.org/10.1038/s41591-021-01381-y

Halvorsen, T., Hauknes, J., Miles, I., & Røste, R. (2005). On the differences between public and private sector innovation. Publin Report No. D9.

Hardin, G. (1968). The tragedy of the commons. Science, 162(3859), 1243-1248. https://doi.org/10.1126/science.162.3859.1243

Harrison, C., Eckman, B., Hamilton, R., Hartswick, P., Kalagnanam, J., Paraszczak, J., & Williams, P. (2010). Foundations for smarter cities. IBM Journal of Research and Development, 54(4), 1-16. https://doi.org/10.1147/JRD.2010.2048257

Hartley, J. (2005). Innovation in governance and public services: Past and present. Public Money and Management, 25(1), 27-34. https://doi.org/10.1111/j.1467-9302.2005.00447.x

Hauer, M. E., Evans, J. M., & Mishra, D. R. (2016). Millions projected to be at risk from sea-level rise in the continental United States. Nature Climate Change, 6(7), 691-695. https://doi.org/10.1038/nclimate2961

Head, B. W., & Alford, J. (2015). Wicked problems: Implications for public policy and management. Administration & Society, 47(6), 711-739. https://doi.org/10.1177/0095399713481601

Heeks, R., & Bailur, S. (2007). Analyzing e-government research: Perspectives, philosophies, and punishments. Government Information Quarterly, 24(2), 243-265. https://doi.org/10.1016/j.giq.2006.06.005

Held, D., McGrew, A., Goldblatt, D., & Perraton, J. (1999). Global transformations: Politics, economics and culture. Stanford University Press.

Hellman, J. S., Jones, G., & Kaufmann, D. (2003). Seize the state, seize the day: State capture and influence in transition economies. Journal of Comparative Economics, 31(4), 751-773. https://doi.org/10.1016/j.jce.2003.09.006

Helbig, N., Gil-García, J. R., & Ferro, E. (2009). Understanding the complexity of electronic government: Implications from the digital divide literature. Government Information Quarterly, 26(1), 89-97. https://doi.org/10.1016/j.giq.2008.05.004

Hjern, B., & Porter, D. O. (1981). Implementation structures: A new unit of administrative analysis. Organization Studies, 2(3), 211-227. https://doi.org/10.1177/017084068100200301

Hood, C. (1991). A public management for all seasons? Public Administration, 69(1), 3-19. https://doi.org/10.1111/j.1467-9299.1991.tb00779.x

Howlett, M., Ramesh, M., & Perl, A. (2020). Studying public policy: Principles and practice (4th ed.). Oxford University Press.

Huberts, L. W. (2018). The integrity of governance: What it is, what we know, what is done and where to go. Palgrave Macmillan.

Innes, J. E., & Booher, D. E. (2004). Reframing public participation: Strategies for the 21st century. Planning Theory & Practice, 5(4), 419-436. https://doi.org/10.1080/1464935042000293170

International Association for Public Participation (IAP2). (2018). IAP2 spectrum of public participation. IAP2 Federation.

IPCC. (2022). Climate Change 2022: Mitigation of Climate Change. Contribution of Working Group III to the Sixth Assessment Report of the Intergovernmental Panel on Climate Change. Cambridge University Press.

Irvin, R. A., & Stansbury, J. (2004). Citizen participation in decision making: Is it worth the effort? Public Administration Review, 64(1), 55-65. https://doi.org/10.1111/j.1540-6210.2004.00346.x

Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, 32(3), 221-236. https://doi.org/10.1016/j.giq.2015.07.001

Janssen, M., Charalabidis, Y., & Zuiderwijk, A. (2012). Benefits, adoption barriers and myths of open data and open government. Information Systems Management, 29(4), 258-268. https://doi.org/10.1080/10580530.2012.716748

Jobin, A., Ienca, M., & Vayena, E. (2019). The global landscape of AI ethics guidelines. Nature Machine Intelligence, 1(9), 389-399. https://doi.org/10.1038/s42256-019-0088-2

Johnston, R., & Mehra, S. (2002). Best-practice complaint management. Academy of Management Perspectives, 16(4), 145-154. https://doi.org/10.5465/ame.2002.8951342

Jos, P. H., Tompkins, M. E., & Hays, S. W. (1989). In praise of difficult people: A portrait of the committed whistleblower. Public Administration Review, 49(6), 552-561. https://doi.org/10.2307/976884

Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press.

Kast, F. E., & Rosenzweig, J. E. (1972). General system theory: Applications for organization and management. Academy of Management Journal, 15(4), 447-465. https://doi.org/10.2307/255141

Katz, D., & Kahn, R. L. (1966). The social psychology of organizations. Wiley.

Keck, M. E., & Sikkink, K. (1998). Activists beyond borders: Advocacy networks in international politics. Cornell University Press.

Kettl, D. F. (2018). The transformation of governance: Public administration for the twenty-first century (2nd ed.). Johns Hopkins University Press.

Khan, M. H. (2018). Corruption and governance in the new millennium. Routledge.

Kingdon, J. W. (2014). Agendas, alternatives, and public policies (2nd ed.). Pearson.

Kitchin, R. (2014). The real-time city? Big data and smart urbanism. GeoJournal, 79(1), 1-14. https://doi.org/10.1007/s10708-013-9516-8

Klijn, E. H., & Koppenjan, J. F. (2016). Governance networks in the public sector. Routledge.

Krasner, S. D. (2001). Sovereignty: Organized hypocrisy. Princeton University Press.

Kshetri, N. (2018). Cybercrime and cybersecurity in the Global South. Palgrave Macmillan.

Kuhn, T. S. (1962). The structure of scientific revolutions. University of Chicago Press.

Kumorotomo, W. (2017). Etika administrasi negara. Rajawali Pers.

Kusek, J. Z., & Rist, R. C. (2004). Ten steps to a results-based monitoring and evaluation system: A handbook for development practitioners. The World Bank.

Kymlicka, W. (1995). Multicultural citizenship: A liberal theory of minority rights. Oxford University Press.

Laney, D. (2001). 3D data management: Controlling data volume, velocity, and variety. META Group.

Lasswell, H. D. (1936). Politics: Who gets what, when, how. McGraw-Hill.

Lawrence, P. R., & Lorsch, J. W. (1967). Organization and environment: Managing differentiation and integration. Harvard University Press.

Lee, S., & Jung, C. (2018). The Cheonggyecheon restoration project in Seoul, Korea. In Urban Regeneration (pp. 119-137). Springer.

Leminen, S., Westerlund, M., & Nyström, A. G. (2012). Living labs as open-innovation networks. Technology Innovation Management Review, 2(9), 6-11. https://doi.org/10.22215/timreview/602

Lindblom, C. E. (1959). The science of "muddling through". Public Administration Review, 19(2), 79-88. https://doi.org/10.2307/973677

Lipsky, M. (1980). Street-level bureaucracy: Dilemmas of the individual in public services. Russell Sage Foundation.

Macintosh, A. (2004). Characterizing e-participation in policy-making. Proceedings of the 37th Annual Hawaii International Conference on System Sciences. IEEE.

Malena, C., Forster, R., & Singh, J. (2004). Social accountability: An introduction to the concept and emerging practice. World Bank.

Margetts, H., & Dunleavy, P. (2013). The second wave of digital-era governance: A quasi-paradigm for government on the Web. Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, 371(1987), 20120382. https://doi.org/10.1098/rsta.2012.0382

Marini, F. (Ed.). (1971). Toward a new public administration: The Minnowbrook perspective. Chandler Publishing.

Mauro, P. (1995). Corruption and growth. The Quarterly Journal of Economics, 110(3), 681-712. https://doi.org/10.2307/2946696

Mayer-Schönberger, V., & Cukier, K. (2013). Big data: A revolution that will transform how we live, work, and think. Houghton Mifflin Harcourt.

Mayo, E. (1933). The human problems of an industrial civilization. Macmillan.

Mazmanian, D. A., & Sabatier, P. A. (1983). Implementation and public policy. Scott, Foresman.

Meijer, A. J. (2014). From transparency to an open government. In Open government (pp. 23-38). Springer.

Meijer, A., & Bolívar, M. P. R. (2016). Governing the smart city: A review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392-408. https://doi.org/10.1177/0020852314564308

Merton, R. K. (1940). Bureaucratic structure and personality. Social Forces, 18(4), 560-568. https://doi.org/10.2307/2570634

Milward, H. B., & Provan, K. G. (2021). A manager's guide to choosing and using collaborative networks. IBM Center for The Business of Government.

Moore, M. H. (1995). Creating public value: Strategic management in government. Harvard University Press.

Moynihan, D. P. (2008). The dynamics of performance management: Crafting information for data-driven governance. Georgetown University Press.

Mulgan, G. (2007). Ready or not? Taking innovation in the public sector seriously. The Young Foundation.

Mulia, T. A. (2017). Implementasi Undang-Undang Keterbukaan Informasi Publik (UU KIP) di Indonesia. Jurnal Studi Komunikasi dan Media, 21(1), 77-90.

Nabatchi, T., & Amsler, L. B. (2014). Direct public engagement in local government. American Review of Public Administration, 44(4_suppl), 63S-88S. https://doi.org/10.1177/0275074013513512

Nam, T. (2018). Does e-government raise effectiveness and efficiency? Government Information Quarterly, 35(4), S83-S92. https://doi.org/10.1016/j.giq.2018.09.006

Newig, J., & Fritsch, O. (2009). Environmental governance: Participatory, and effective? A meta-analysis of 42 case studies from around the world. Environmental Science & Policy, 12(5), 501-514. https://doi.org/10.1016/j.envsci.2009.01.003

NIST. (2018). Framework for improving critical infrastructure cybersecurity, Version 1.1. National Institute of Standards and Technology.

Noe, R. A. (2020). Employee training and development (8th ed.). McGraw-Hill.

Norris, P. (2014). Why elections fail. Cambridge University Press.

Nutley, S. M., Walter, I., & Davies, H. T. (2007). Using evidence: How research can inform public services. Policy Press.

Nye, J. S. (2004). Soft power: The means to success in world politics. PublicAffairs.

O'Donnell, G. A. (1998). Horizontal accountability in new democracies. Journal of Democracy, 9(3), 112-126. https://doi.org/10.1353/jod.1998.0042

O'Neil, C. (2016). Weapons of math destruction: How big data increases inequality and threatens democracy. Crown.

O'Toole, L. J. (2000). Research on policy implementation: Assessment and prospects. Journal of Public Administration Research and Theory, 10(2), 263-288. https://doi.org/10.1093/oxfordjournals.jpart.a024270

OECD. (2021). Government at a glance 2021. OECD Publishing.

Ohmae, K. (1995). The end of the nation state: The rise of regional economies. Free Press.

Ølnes, S., Ubacht, J., & Janssen, M. (2017). Blockchain in government: Benefits and implications of distributed ledger technology for information sharing. Government Information Quarterly, 34(3), 355-364. https://doi.org/10.1016/j.giq.2017.09.007

Osborne, S. P. (Ed.). (2010). The new public governance? Emerging perspectives on the theory and practice of public governance. Routledge.

Osborne, S. P., & Brown, K. (2011). Innovation in public services: A new research agenda. Public Money & Management, 31(6), 387-390. https://doi.org/10.1080/09540962.2011.624021

Osborne, S. P., Radnor, Z., & Nasi, G. (2013). A new theory for public service management? Toward a (public) service-dominant approach. The American Review of Public Administration, 43(2), 135-158. https://doi.org/10.1177/0275074012466935

Ostrom, E. (1996). Crossing the great divide: Coproduction, synergy, and development. World Development, 24(6), 1073-1087. https://doi.org/10.1016/0305-750X(96)00023-X

Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). A conceptual model of service quality and its implications for future research. Journal of Marketing, 49(4), 41-50. https://doi.org/10.1177/002224298504900403

Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12-40.

Pardo, T. A., Nam, T., & Burke, G. B. (2012). E-government interoperability: A public value framework. Information Polity, 17(3-4), 211-229. https://doi.org/10.3233/IP-2012-0284

Patton, M. Q. (2008). Utilization-focused evaluation (4th ed.). Sage.

Perry, J. L., & Hondeghem, A. (Eds.). (2008). Motivation in public management: The call of public service. Oxford University Press.

Perry, J. L., Hondeghem, A., & Wise, L. R. (2010). Revisiting the motivational bases of public service: Twenty years of research and an agenda for the future. Public Administration Review, 70(5), 681-690. https://doi.org/10.1111/j.1540-6210.2010.02196.x

Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50(3), 367-373. https://doi.org/10.2307/976618

Peters, B. G. (2015). The politics of bureaucracy: An introduction to comparative public administration (7th ed.). Routledge.

Peters, B. G., & Pierre, J. (2019). The SAGE handbook of public administration (3rd ed.). SAGE Publications.

Piotrowski, S. J. (2010). Governmental transparency in the path of administrative reform. State University of New York Press.

Poister, T. H. (2003). Measuring performance in public and nonprofit organizations. Jossey-Bass.

Pollitt, C., & Bouckaert, G. (2017). Public management reform: A comparative analysis-into the age of austerity (4th ed.). Oxford University Press.

Pollitt, C., & Summa, H. (1997). Trajectories of reform: Public management in four countries. Public Money & Management, 17(1), 7-18. https://doi.org/10.1111/1467-9302.00049

Pope, T. (2017). The story of the Government Digital Service. Institute for Government.

Pramusinto, A., & Purnomo, E. P. (2021). The national public service complaint handling system (SP4N-LAPOR!) in Indonesia: A study of an e-governance innovation. Journal of Public Administration Studies, 6(2), 65-75.

Prasojo, E. (2017). Reformasi birokrasi dan good governance: Sebuah kajian konseptual. Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi, 14(1), 1-15.

Prasojo, E., & Kurniawan, T. (2019). Bureaucratic reform in Indonesia: A long and winding road. Routledge.

Pressman, J. L., & Wildavsky, A. B. (1973). Implementation: How great expectations in Washington are dashed in Oakland. University of California Press.

Provost, F., & Fawcett, T. (2013). Data science for business: What you need to know about data mining and data-analytic thinking. O'Reilly Media.

Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. Simon & Schuster.

Raadschelders, J. C. (2020). Public administration: The interdisciplinary study of government. Oxford University Press.

Rainey, H. G. (2014). Understanding and managing public organizations (5th ed.). Jossey-Bass.

Rhodes, R. A. W. (1996). The new governance: Governing without government. Political Studies, 44(4), 652-667. https://doi.org/10.1111/j.1467-9248.1996.tb01747.x

Riccucci, N. M. (2021). Public personnel management: Current concerns, future challenges (7th ed.). Routledge.

Rittel, H. W., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155-169. https://doi.org/10.1007/BF01405730

Robinson, L., Cotten, S. R., Ono, H., Quan-Haase, A., Mesch, G., Chen, W.,... & Stern, M. J. (2015). Digital inequalities and why they matter. Information, Communication & Society, 18(5), 569-586. https://doi.org/10.1080/1369118X.2015.1012532

Roethlisberger, F. J., & Dickson, W. J. (1939). Management and the worker. Harvard University Press.

Rose-Ackerman, S., & Palifka, B. J. (2016). Corruption and government: Causes, consequences, and reform (2nd ed.). Cambridge University Press.

Rosenbloom, D. H. (2017). Public administration: Understanding management, politics, and law in the public sector (8th ed.). McGraw-Hill Education.

Rossi, P. H., Lipsey, M. W., & Freeman, H. E. (2004). Evaluation: A systematic approach (7th ed.). Sage.

Rowe, G., & Frewer, L. J. (2005). A typology of public engagement mechanisms. Science, Technology, & Human Values, 30(2), 251-290. https://doi.org/10.1177/0162243904271724

Sabatier, P. A. (1986). Top-down and bottom-up approaches to implementation research: A critical analysis and suggested synthesis. Journal of Public Policy, 6(1), 21-48. https://doi.org/10.1017/S0143814X0000384X

Sabatier, P. A., & Weible, C. M. (Eds.). (2014). Theories of the policy process (3rd ed.). Westview Press.

Sanford, C., & Rose, J. (2007). Characterizing e-participation. International Journal of Information Management, 27(6), 406-421. https://doi.org/10.1016/j.ijinfomgt.2007.08.002

Savoldelli, A., Codagnone, C., & Misuraca, G. (2014). Understanding the e-government paradox: Learning from the crisis in Italy. Government Information Quarterly, 31(Supplement 1), S63-S71. https://doi.org/10.1016/j.giq.2014.01.004

Schedler, A. (1999). Conceptualizing accountability. In A. Schedler, L. Diamond, & M. F. Plattner (Eds.), The self-restraining state: Power and accountability in new democracies (pp. 13-28). Lynne Rienner Publishers.

Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.

Schradie, J. (2018). The digital production gap: The digital divide and Web 2.0 collide. Poetics, 69, 47-60. https://doi.org/10.1016/j.poetic.2018.06.002

Shafritz, J. M., Russell, E. W., & Borick, C. P. (2020). Introducing public administration (10th ed.). Routledge.

Simon, H. A. (1947). Administrative behavior: A study of decision-making processes in administrative organization. Macmillan.

Smoke, P. (2015). Rethinking decentralization: Assessing challenges to a popular public sector reform. Public Administration and Development, 35(2), 97-112. https://doi.org/10.1002/pad.1708

Solove, D. J. (2008). Understanding privacy. Harvard University Press.

Sørensen, E., & Torfing, J. (2011). Enhancing collaborative innovation in the public sector. Administration & Society, 43(8), 842-868. https://doi.org/10.1177/0095399711418768

Spears, L. C. (2010). Character and servant leadership: Ten characteristics of effective, caring leaders. The Journal of Virtues & Leadership, 1(1), 25-30.

Stiglitz, J. E. (2002). Globalization and its discontents. W. W. Norton & Company.

Sun, Z. (2021). Data-driven governance: An introduction. Springer.

Swan, M. (2015). Blockchain: Blueprint for a new economy. O'Reilly Media.

Tan, A. K. (2016). The ASEAN Agreement on Transboundary Haze Pollution: A case study of a regional environmental legal instrument. Asian Journal of International Law, 6(1), 74-92. https://doi.org/10.1017/S204425131500021X

Taylor, F. W. (1911). The principles of scientific management. Harper & Brothers.

Terry, L. D. (1995). Leadership of public bureaucracies: The administrator as conservator. Sage Publications.

Thaler, R. H., & Sunstein, C. R. (2008). Nudge: Improving decisions about health, wealth, and happiness. Yale University Press.

Thoha, M. (2017). Manajemen kepegawaian sipil di Indonesia. Prenada Media.

Thomson, A. M., & Perry, J. L. (2006). Collaboration processes: A inside look at sponsoring and managing public-private partnerships. Public Administration Review, 66(s1), 20-32. https://doi.org/10.1111/j.1540-6210.2006.00663.x

Tilly, C. (2004). Social movements, 1768-2004. Paradigm Publishers.

Todaro, M. P., & Smith, S. C. (2020). Economic development (13th ed.). Pearson.

Truman, D. B. (1951). The governmental process: Political interests and public opinion. Alfred A. Knopf.

Tyler, T. R. (2006). Why people obey the law. Princeton University Press.

Ubaldi, B. (2013). Open government data: Towards empirical analysis of open government data initiatives. OECD Publishing.

UN E-Government Survey. (2022). The future of digital government. United Nations.

UN Convention Against Corruption. (2004). United Nations Convention against Corruption. United Nations.

UNDP. (1997). Governance for sustainable human development. United Nations Development Programme.

UNDP. (2022). Results-based Management (RBM) Handbook. United Nations Development Programme.

UNFCCC. (2015). Adoption of the Paris Agreement. United Nations Framework Convention on Climate Change.

UNHCR. (2022). Global trends: Forced displacement in 2021. The UN Refugee Agency.

Van Deursen, A. J., & van Dijk, J. A. (2019). The first-level digital divide shifts from inequalities in physical access to inequalities in material access. New Media & Society, 21(2), 354-375. https://doi.org/10.1177/1461444818797082

Van Meter, D. S., & Van Horn, C. E. (1975). The policy implementation process: A conceptual framework. Administration & Society, 6(4), 445-488. https://doi.org/10.1177/009539977500600404

Van Thiel, S., & Leeuw, F. L. (2002). The performance paradox in the public sector. Public Performance & Management Review, 25(3), 267-281. https://doi.org/10.2307/3381236

Van Wart, M. (2013). Lessons from leadership theory and the contemporary challenges of leaders. Public Administration Review, 73(4), 553-565. https://doi.org/10.1111/puar.12069

Vassil, K. (2016). e-Residency: The first step in creating a country as a service. Estonian Ministry of Economic Affairs and Communications.

Vigoda-Gadot, E. (2022). Public administration: An action orientation (7th ed.). Routledge.

Voorberg, W. H., Bekkers, V. J., & Tummers, L. G. (2015). A systematic review of co-creation and co-production: Embarking on the social innovation journey. Public Management Review, 17(9), 1333-1357. https://doi.org/10.1080/14719037.2014.930505

Weber, M. (1947). The theory of social and economic organization (A. M. Henderson & T. Parsons, Trans.). The Free Press.

Weimer, D. L., & Vining, A. R. (2017). Policy analysis: Concepts and practice (6th ed.). Routledge.

White, L. D. (1926). Introduction to the study of public administration. Macmillan.

Whitman, M. E., & Mattord, H. J. (2019). Principles of information security (6th ed.). Cengage Learning.

WHO. (2005). International Health Regulations (2005). World Health Organization.

WHO. (2019). A world at risk: Annual report on global preparedness for health emergencies. World Health Organization.

Wildavsky, A., & Caiden, N. (2004). The new politics of the budgetary process (5th ed.). Pearson.

Wilson, W. (1887). The study of administration. Political Science Quarterly, 2(2), 197-222. https://doi.org/10.2307/2139277

Wirtz, B. W., Weyerer, J. C., & Geyer, C. (2019). Artificial intelligence and the public sector, Applications and challenges. International Journal of Public Administration, 42(7), 596-615. https://doi.org/10.1080/01900692.2018.1498103

Woods, N. (2006). The globalizers: The IMF, the World Bank, and their borrowers. Cornell University Press.

World Bank. (1992). Governance and development. The World Bank.

World Bank. (2021). Doing business 2021: Comparing business regulation in 190 economies. The World Bank.

World Economic Forum. (2020). The future of jobs report 2020. World Economic Forum.

Yukl, G. (2013). Leadership in organizations (8th ed.). Pearson.