MANAJEMEN BEBAN KERJA: Strategi Komprehensif di Era Digital

Authors

Aries Zuswana
LSP Trainer Indonesia Emas

Keywords:

MANAJEMEN, BEBAN KERJA, Strategi Komprehensif, di Era Digital

Synopsis

Analisis Beban kerja, merupakan Upaya strategis taktis untuk meningkatkan produktivitas dan kinerja organisasi. Rasio antara pekerjaan dan pekerja harus dimitagasi dengan cerdas, sebagai wujud support tim SDM kepada organisasi Perusahaan. Kurang atau lebih beban kerja sangat berpengaruh kepada biaya yang harus dikeluarkan oleh Perusahaan. Jika ini terjadi, pastinya akan mengurangi keuntungan walaupun kecil, tapi lambat laun jika tidak dimitigasi, menyebabkan kerugian besar juga.
Dengan latar belakang itu, penting bagi praktisi MSDM untuk mampu melakukan analisis beban kerja secara tepat. Baik dengan metode Kuantitatif maupun kualitatif, tergantung kebutuhanya. Namun jika itu bisa dilakukan keduanya akan sangat bermanfaat. Perusahaan bisa melihat dari kedua sisi, bukan hanya segi keuangan saja, tapi juga segi psikologis pekerja yang diakibatkan karena kelelahan kerja.
Kehadiran buku ini ini akan sangat berguna bagi para pegiat SDM dan peminat bidang ilmu ini. Mempelajari sesuatu yang bermanfaat bagi diri dan Perusahaan tidak ada ruginya. Memberikan wawasan yang akan memberikan inspirasi bagi ide baru untuk terus berkontribusi ke Perusahaan Anda.

Chapters

  • KATA PENGANTAR
  • DAFTAR ISI
  • PROLOG
  • BAB 1 PERAN STRATEGIS BEBAN KERJA
  • BAB 2 PRODUKTIVITAS DAN BEBAN KERJA
  • BAB 3 TEORI DAN KAPASITAS KOGNITIF MANUSIA
  • BAB 4 INTERVENSI ORGANISASI DAN DESAIN KERJA
  • BAB 5 MITIGASI RISIKO BURNOUT DAN KELELAHAN KERJA
  • BAB 6 RACI DALAM ANALISIS BEBAN KERJA (ABK)
  • BAB 7 MENETAPKAN STANDAR BEBAN KERJA
  • BAB 8 METODE ANALISIS BEBAN KERJA
  • BAB 9 MELAKSANAKAN ANALISIS BEBAN KERJA
  • BAB 10 PERAN PEMIMPIN DALAM MENYEIMBANGKAN BEBAN KERJA
  • BAB 11 TREN MASA DEPAN MANAJEMEN BEBAN KERJA
  • BAB 12 PENUTUP
  • EPILOG
  • DAFTAR PUSTAKA
  • PROFIL PENULIS

Downloads

Download data is not yet available.

Author Biography

Aries Zuswana, LSP Trainer Indonesia Emas

·     Aries Zuswana, Doktor MSDM sekaligus Praktisi MSDM yang berpengalaman lebih dari 30 tahun, membantu dan mendukung para rekan praktisi MSDM lain untuk terus updated pengetahuan dan kompetensiya dalam mengelola SDM. Aktif dalam memberikan konsultasi. Pendampingan & pembekalan teknis persiapan Uji Kompetensi Individu MSDM mulai level Staf hingga Direktur SDM baik BUMN maupun BUMS

·         Founder & CEO HRXi dan LSP Trainer Indonesia Emas (LSP TRIMAS)

·         Former Ketua/ Direktur LPK/ LSP Abipraya

·         Dosen tetap dengan jabatan Fungsional pada sebuah Lembaga Pendidikan Tinggi Swasta di Depok

·         Aktif sebagai Asesor Kompetensi dan Master Instruktur bidang MSDM

·         Konsultan dan Ahli Hubungan Industrial

·         Coach Professional bidang Pengembangan Bisnis dan Kepemimpinan Organisasi

·         Ketua Asosiasi Trainer Kompeten Indonesia dan Wakil Ketua IASPRO Cabang Tangerang, Banten

References

Agrawal, A., Gans, J., & Goldfarb, A. 2018, Prediction Machines: The Simple Economics of Artificial Intelligence. Harvard Business Review Press.

Ammari, S. 2021, The 'side effects' of digitalization: A study on role overload and job burnout of employees. BMC Public Health.

Armstrong, Michael, 2009, Armstrong's Handbook of Human Resource Management Practice. PA: Kogan Page

Arnold, K. A., Connelly, C. E., Gentry, W. A., & Kim, Y. (2007). Transformational leadership and psychological well-being. Journal of Occupational Health Psychology, 12(3), 193–203.

Arthur, A. R. (2000). Employee assistance programmes: The emperor's new clothes of stress management? British Journal of Guidance & Counselling.

Autor, D. 2015, Why Are There Still So Many Jobs? Journal of Economic Perspectives.

Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources model: State of the art.

Barnes, Ralph M. Motion and Time Study: Design and Measurement of Work.

Becker, B. E., & Huselid, M. A. 2006, Strategic Human Resources Management: Where do we go from here? Journal of Management.

Boin, A., Hart, P., Stern, E., & Sundelius, B. (2013). The Politics of Crisis Management: Public Leadership under Pressure. Cambridge: Cambridge University Press.

Boyatzis, R. E. (2018). The Competent Manager: A Model for Effective Performance. Wiley.

Brynjolfsson, E., & Mitchell, T. (2017). What can AI do? Read-only predictions of the future of work. Science

Buchanan, D., Huczynski, A., & Zhang, H. 2016, Organizational Behaviour. Pearson.

Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2014). Inclusive leadership and employee involvement in creative tasks in the workplace. Journal of Management Studies, 51(1), 129–153.

Cascio, W. F. (2014). Managing Human Resources: Productivity, Quality of Work Life, Profits (10th ed.). McGraw-Hill Education.

Covey, S. R. 1989, The 7 Habits of Highly Effective People. Free Press.

Daryanto, 2014, Analisis Beban Kerja dan Pengembangan Kompetensi Karyawan, Yogyakarta: Gadjah Mada University Press.

Davenport, T. H., & Ronanki, R. (2018). Artificial Intelligence for the Real World. Harvard Business Review.

Deloitte Insights (2024). Global Human Capital Trends: Thriving Beyond Boundaries. Deloitte Development LLC.

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. 2001, The Job Demands-Resources Model of Burnout. Journal of Applied Psychology, 86(3), 499–512.

Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1, 23–43.

Eisenhower, D. D. 1954, Public Papers of the Presidents of the United States.

Freudenberger, H. J., & North, G. (1985). Women's Burnout: How to Spot It, How to Reverse It, and How to Prevent It. New York, NY: Doubleday.

Frey, C. B., & Osborne, M. 2017, The Future of Employment: How Susceptible Are Jobs to Computerisation? Technological Forecasting and Social Change.

Gartner (2024). Top Strategic Predictions for 2024 and Beyond High-Volume Human-Centricity.

Gawron, Valerie Jane, 2019, Workload Measures, NW: Taylor & Francis

Glints for Employers, Cara Melakukan Analisis Beban Kerja dan Manfaatnya. Diambil dari situs Glints for Employers.

Goleman, D. (1998). Working with Emotional Intelligence. Bantam.

Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership. Leadership Quarterly, 6(2), 175–203.

Grant, A. M., Fried, Y., & Juillerat, T. 2011, Work matters: Job design in classic and contemporary perspectives. APA Handbook of Industrial and Organizational Psychology.

Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76–88.

Gusnila, L., & Ariswandy, D. 2024, The Influence of Workload and Work Stress on Employee Performance at the Office of Cooperatives, Small and Medium Enterprises of Lampung Province.

Hackman, J. R., & Oldham, G. R. 1976, Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250–279.

Halbesleben, J. R. B. (2010). A meta-analysis of work engagement: Relationships with burnout, demands, resources, and consequences. Journal of Applied Psychology, 95(5), 834–848.

Hancock, P. A., & Meshkati, N. (Eds.). (1988). Human Mental Workload. North-Holland

Hart, S. G., & Staveland, L. E. 1988, Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research. North-Holland.

HashMicro, Apa Itu Analisis Beban Kerja dan Cara Penerapannya

Hasibuan, M. S. P. 2005, Manajemen Sumber Daya Manusia. Bumi Aksara

Health and Safety Executive (HSE). (2017). Work-related stress, anxiety or depression statistics in Great Britain. HSE Books

Hermawan, H., Sijabat, R., & Darmaputra, M. F. (2023?). The Influence of Compensation, Workload and Working Environment on Employee Work Productivity at PT Hanchen Industrial Indonesia. Kajian Ekonomi dan Akuntansi Terapan, Vol. 1 No. 2.

Herzberg, F.1966, Work and the Nature of Man. World Publishing.

Herzberg, F.1968, One more time: How do you motivate employees? Harvard Business Review

Highley, J. C., & Cooper, C. L. (1994). Evaluating EAPs. Journal of Managerial Psychology, 9(7), 20–24.

Huđek, M., Perić, M., & Vuger, M. 202, Impact of Digitalization on Work and Job Satisfaction. Central European Business Review, 10(2), 26-44.

IBM, Apa itu Analisis Proses Bisnis? Diambil dari situs IBM

International Organization for Standardization. 2021, ISO 45003: Occupational health and safety management — Psychological health and safety at work — Guidelines for managing psychosocial risks.

Karasek, R., & Theorell, T. (1990). Healthy work. Basic Books.

KOKEK Consulting, Analisis Jabatan dan Analisis Beban Kerja: Pemetaan Peran, Tanggung Jawab, dan Kompetensi Posisi. Diambil dari situs KOKEK Consulting.

Konteks Literatur Industrial Engineering

Kossek, E. E., et al. (2014). Workplace flexibility. Annual Review of Organizational Psychology.

Leclercq-Vandelannoitte, A., & Isaac, H. (2020). Right to disconnect. Journal of Business Ethics.

Lee, M. K., et al. (2015). Working with Machines: The Impact of Algorithmic Management on Human Workers. CHI Conference.

Levenson, A. (2018). Strategic Analytics: Advancing Strategy Execution and Organizational Effectiveness. Berrett-Koehler.

Lewis, B., et al. (2023). The UK Four-Day Week Pilot Research Report. Autonomy & University of Cambridge.

Luca Longo & Maria Chiara Leva (Eds.), 2019, Human Mental Workload Models and Applications Third International Symposium, H-WORKLOAD 2019 Rome, Italy, November 14–15, 2019 Proceedings, Switzerland AG: Springer Nature

Luximon, A & RS Goonetilleke, Simplified subjective workload assessment technique,

M Kamali Zaman, 2018, Laporan Pengabdian Kepada Masyarakat Program Insidental: Aplikasi Dan Pemantauan Ergonomi Penggunaan Tas Sekolah Pada Siswa Dengan Keluhan Subjectif

Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior.

Mathis, R. L., & Jackson, J. H. 2011, Human Resource Management. South-Western Cengage Learning.

Matthews, B., & Webster, W. (2025). RACI Matrix: Responsibility Assignment Matrix Guide. project-management.com.

Mayer, R. E. (Ed.). 2005, The Cambridge Handbook of Multimedia Learning. Cambridge University Press.

Meijman, T. F., & Mulder, G. (1998). Psychological aspects of workload. Handbook of Work and Organizational Psychology.

Morris, D. J. C. 2009, 3 Steps to developing a RACI matrix. davidjcmorris.com.

Niebel, B. W., & Freivalds, A. (2009). Methods, Standards & Work Design. McGraw-Hill.

Niven, P. R.2006, Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies. John Wiley & Sons

Okta, I. F., & Perdana, M. A. (2023). The Effect of Overtime and Workload towards Employee Productivity with Burnout as Mediating Variable (A Research at PT. RAPP). Jurnal Manajemen dan Ekonomi Kreatif, Vol. 2 No. 3,

Paas, F., Tuovinen, J. E., Tabbers, H., & Van Gerven, P. W. (2003). Cognitive load measurement as a means to advance cognitive load theory. Educational Psychologist, 38(1), 63-71.

Parker, S. K., Wall, T. D., & Cordery, J. L. 2001, Future work design research and practice. Journal of Occupational and Organizational Psychology.

PasarTrainer (n.d.). Pengertian, Metode, dan Manfaat Analisis Beban Kerja (Workload Analysis). Diambil dari situs PasarTrainer.

PermenPAN-RB No. 1. (2020). Pedoman Analisis Jabatan dan Analisis Beban Kerja. Jakarta: Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi

Reid, G. B., & Nygren, T. E. (1988). The Subjective Workload Assessment Technique: A Scaling Procedure for Measuring Mental Workload. Dalam P. A. Hancock & N. Meshkati (Eds.), Human Mental Workload (hlm. 185–218). Amsterdam: North-Holland.

Retnowati, P. A., & Darma, G. S. 2024, Dynamics of Worklife Balance, Workload, Job Stress and Employee Performance. Wiga: Jurnal Penelitian Ilmu Ekonomi, Vol. 14 No. 2.

Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity. Administrative Science Quarterly.

Robbins, S. P., & Judge, T. A. 2017, Organizational Behavior. Pearson Education.

Sauer, S., Burridge, E., & Carson, J. (2011). Mindfulness-based stress reduction and burnout. Journal of Occupational Health Psychology.

Schaufeli, W. B., & Taris, T. W. (2014). A meta-analysis of burnout interventions. Work & Stress.

Schor, J. B., et al. (2022). Four-Day Week Trials: A Summary of Outcomes. 4 Day Week Global.

Sigit Rahmat Rizalmi & Indah Wahyu Utamai, Analisis Beban Kerja Kognitif Dengan Menggunakan Metode Subjective Workload Assessment Technique (SWAT) Pada Karyawan

Sintema, E. J., et al. (2023). Shorter Workweeks and Well-Being: A Systematic Review. Journal of Work and Organizational Psychology.

Subjective Workload Assessment Technique (SWAT),

Sweller, J,1988, Cognitive Load During Problem Solving: Effects on Learning. Cognitive Science.

Tanasal, R., & Kojo, C. (2016). Analisis Beban Kerja, Perilaku Individu, dan Persepsi terhadap Kinerja Karyawan PT Hasjrat Abadi Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, Vol. 4 No. 3, 411-554.

Tarafdar, M., et al. (2007). The Impact of Technostress on Role Stress and Productivity. Journal of Management Information Systems.

Taylor, F. W. 1911, The Principles of Scientific Management. Harper & Brothers

Taylor, M.2018, The Art of Delegation. Harvard Business Review Press.

The Benefits of RACI Charting, 2017, ITS Project Management Office.

Tracy, B. 2007, Eat That Frog! Berrett-Koehler.

Utami, H. N., Prasetya, A., & Hendrawan, M. R. (2023?). Analisis Beban Kerja Sebagai Dasar Perencanaan Kebutuhan Pegawai. Jurnal Bisnis dan Manajemen, Vol. 7 No. 2.

Viswesvaran, C., Sanchez, J. I., & Fisher, J. 1999, The role of social support in the process of work stress: A meta-analysis. Journal of Vocational Behavior.

Westman, M., & Eden, D. (1997). Effects of a respite from work on burnout: Vacation relief and fade-out. Journal of Applied Psychology, 82(4), 516–527.

Wignjosoebroto, Sritomo. 2008. Ergonomi, Studi Gerak dan Waktu. Guna Widya. Jakarta

Witri M. 2022, Implementasi Dalam Sistem Informasi Pada Analisis Beban Kerja Pegawai Yang Berbasis Website di Surabaya. Jurnal UII.

World Health Organization. (2019). Burn-out an "occupational phenomenon": International Classification of Diseases (ICD-11). Geneva: WHO.

Yukl, G. 2013, Leadership in Organizations (8th ed.). Pearson.

Zacher, H., Brailsford, H. A., & Parker, S. L. (2014). Micro-breaks and employee well-being: The moderating role of job control. European Journal of Work and Organizational Psychology, 23(5), 792–805.

Zendesk, Workload analysis: Definition + step-by-step process. Diambil dari situs Zendesk.

Zijlstra, F. R. H., & Doorn, L. (1985). The construction of a scale to measure subjective effort. Proceedings of the 1985 Conference on Human Factors in Computing Systems

Zuswana, Aries, 2025, Manajemen Risiko SDM, Suatu Pengantar, Yogyakarta: KBM

Portal

https://en.wikipedia.org/wiki/Workload

https://pmc.ncbi.nlm.nih.gov/articles/PMC4196058/

https://pubmed.ncbi.nlm.nih.gov/22008523/

https://pubmed.ncbi.nlm.nih.gov/22008523/

https://davidjcmorris.com/2009/04/06/3-steps-to-developing-a-raci-matrix

https://digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/nasa-task-load-index

https://ejournal.unsrat.ac.id/index.php/emba/article/view/14243

https://en.wikipedia.org/wiki/NASA-TLX

https://en.wikipedia.org/wiki/Responsibility_assignment_matrix

https://horkan.com/2023/08/29/raci-history-overview-and-critical-analysis

https://pmo.its.uconn.edu/2017/05/01/the-benefits-of-raci-charting

https://pmo.its.uconn.edu/2017/05/01/the-benefits-of-raci-charting/

https://testscience.org/measuring-workload/?utm_source=chatgpt.com

https://ukitoraja.id/index.php/jumek/article/view/398

https://www.google.com/search?q=menetapkan+analisis+beban+kerja

https://www.growingscience.com/dsl/Vol14/dsl_2024_71.pdf

https://www.liputan6.com/hot/read/5310425/1-tahun-berapa-hari-berikut-cara-menghitungnya-yang-mudah?page=6

https://www.teamgantt.com/blog/raci-chart-definition-tips-and-example

https://skybrary.aero/articles/subjective-workload-assessment-technique-swat

https://ojs.udb.ac.id/SINTECH/article/view/

https://pubmed.ncbi.nlm.nih.gov/11219757/

https://cdn.standards.iteh.ai/samples/76686/abac766b850743158d95db646432f4c1/ISO-FDIS-10075-2.pdf?utm_source=chatgpt.com

https://pmo.its.uconn.edu/2017/05/01/the-benefits-of-raci-charting

Jurnal

E-Journal UNDIP

Journal UIR, 2021

Jurnal JAMAPEDIK, 2024

Jurnal Nobel Indonesia, 2023

Jurnal STIA LAN Makassar, 2024

Journal, Vol. 1 No. 2.

Ejournal UIN Suska

Journal of Managerial Psychology, 22(3), 309-328.

Al-Irsyad: Jurnal Pendidikan dan Konseling Vol. 6, No. 2, Edisi Juli-Desember 2015

Golden Ratio Journal, n.d.; ResearchGate, n.d.

Hasan, 2021, dikutip dalam Jurnal UMG, 2023

Jurnal Manajemen dan Ekonomi Kreatif, Vol. 2 No. 3,

Kajian Ekonomi dan Akuntansi Terapan, Vol. 1 No. 2.

Media Edutama Indonesia, AJMSE, 2020

Mukti, 2021 dalam E-Journal UNDIP

Muslim, 2021; Jurnal Nobel Indonesia, 2023

Sinaga dan Sihombing, 2021, dikutip dalam Jurnal UMG, 2023

Innovative Business Management Journal, Vol. 1 No. 2.

MANAJEMEN BEBAN KERJA : Strategi Komprehensif di Era Digital

Published

May 4, 2026

Details about the available publication format: PREVIEW

PREVIEW

ISBN-13 (15)

978-634-278-344-3

Physical Dimensions

How to Cite

MANAJEMEN BEBAN KERJA: Strategi Komprehensif di Era Digital. (2026). Library Buku Penerbit KBM. https://librarypenerbitkbm.science/index.php/buku/catalog/book/1263